by jbelkacemi

Ticket System for CheckMK An integrated ticket management system that automatically creates, tracks, and manages tickets based on CheckMK monitoring alerts. ## Features - **Automatic Ticket Creation**: Tickets are automatically created when alerts trigger via notification rules - **Real-time Dashboard**: Auto-refresh every 30 seconds using AJAX (no page reload required) - **Color-coded Interface**: Visual indicators for priorities (Urgent/Critical/High/Medium/Low) and statuses (Open/In Progress/Resolved/Closed) - **Direct Navigation**: Clickable links to hosts and services in CheckMK - **Comment System**: Add notes and comments to any ticket - **Full History**: Complete audit trail of all ticket changes - **Menu Integration**: Accessible from Setup > Events > Ticket System - **Lightweight Storage**: Uses SQLite database (no external database required) - **Multi-site Compatible**: Works with CheckMK distributed monitoring setups ## Requirements - CheckMK 2.3.0p1 or higher - No additional dependencies ## Support - GitHub: https://github.com/jbelkacemi/checkmk_ticket_system - Issues: https://github.com/jbelkacemi/checkmk_ticket_system/issues ## Author Jbelkacemi - https://belkacemi.es/